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Metro Emergency Upfitters

Privacy Policy

EFFECTIVE DATE: SEPTEMBER 30, 2026  |  LAST UPDATED: SEPTEMBER 30, 2026

I. Introduction

This Privacy Policy explains how Metro Emergency Upfitters (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you access our website (the “Website”) and use our services.

By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Website.

This Website is operated in the United States and is intended for users located within the U.S.

II. Information We Collect

A. Personal Information

We may collect personal information that you voluntarily provide, including:

  • Full name
  • Email address
  • Phone number (including for SMS communications)
  • Mailing or billing address
  • Business name and job title
  • Social media or platform login credentials
  • Any other information submitted through forms, registrations, or direct communication

B. Usage & Analytics Data

We automatically collect certain information when you interact with the Website, including browser type, device information, IP address, general geolocation data, pages visited, time spent, and clickstream behavior via cookies, session identifiers, pixels, and similar tracking technologies.

We use tracking tools (including those from Google, Meta, and LinkedIn) to analyze Website traffic, improve performance, and support advertising and remarketing efforts.

C. AI-Integrated & Third-Party Services

We may use AI-assisted tools, chat interfaces, and automation technologies to enhance user experience and process user-submitted data to provide more efficient interactions.

We also use trusted third-party platforms to operate our business, including CRM systems, marketing automation tools, email and SMS communication platforms (such as GoHighLevel), analytics providers, and hosting services. These platforms process personal data on our behalf to support communications, customer service, and business operations.

III. How We Use Your Information

We use collected information to provide, operate, and improve our services; respond to inquiries and deliver requested information; personalize communications; send marketing, informational, and transactional messages; maintain security; and comply with legal obligations.

Consent to Contact: By submitting your information through the Website, you consent to being contacted by Metro Emergency Upfitters via email, phone, and SMS, where applicable.

IV. SMS & Communication Policy

If you provide your phone number, you may receive SMS communications from Metro Emergency Upfitters, including updates, reminders, alerts, or promotional messages.

  • Consent to receive SMS messages is not a condition of purchase or service.
  • Message frequency may vary.
  • Message and data rates may apply.
  • You may opt out at any time by replying STOP.
  • For assistance, reply HELP or contact us directly.

SMS communications may be delivered using automated technology through our CRM and communication platforms.

SMS Data Protection (Carrier Compliance): Mobile information, phone numbers, and SMS opt-in data will not be shared, sold, or rented to third parties, affiliates, or partners for marketing or promotional purposes.

V. Sharing & Disclosure

We may share your information with authorized service providers assisting in operations, legal or government authorities when required by law, and successors or assigns in the event of a merger, acquisition, or restructuring.

Lead Sharing & Partner Exclusion: Information submitted through this Website may be shared with affiliated partners or clients for the purpose of responding to inquiries or fulfilling requested services. However, this does not apply to mobile phone numbers or SMS opt-in data. SMS opt-in data and consent are strictly excluded from any lead-sharing or referral programs and will not be shared with any third parties or affiliates.

We do not sell or share personal information with third parties for their independent marketing purposes.

VI. Security & Data Retention

We implement reasonable safeguards to protect your information, including SSL encryption, secure hosting environments, role-based access controls, and two-factor authentication where applicable. We retain personal data only as long as necessary to fulfill its intended purpose or as required by law.

VII. Your Privacy Rights

Depending on your location, you may have the right to request access to, correction of, deletion of, or portability of your personal data. To make a request, contact us at: sales@meuokc.com

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

IX. Children’s Privacy

This Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If such information is identified, it will be deleted promptly.

X. Policy Updates

We may update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Continued use of the Website constitutes acceptance of the updated Policy.